FAQ - Treatments
Are your treatments safe?
Yes, all our treatments are performed by trained and experienced medical professionals, ensuring safety and minimizing potential risks.
How long do the results of treatments last?
The duration of results varies depending on the treatment. Dermal fillers and Botox® injections generally last several months, while laser treatments may require periodic maintenance.
Is there any downtime after treatments?
The downtime varies based on the treatment. Some treatments may have minimal downtime, while others may require a few days of recovery.
Are the treatments painful?
Our team takes great care to ensure your comfort during treatments. While some treatments may involve mild discomfort, we use numbing agents and other techniques to minimize any pain.
How do I know which treatment is right for me?
We offer personalized consultations with our experts who will assess your needs and goals to recommend the most suitable treatments for you.
Are your medical professionals certified and licensed?
Yes, all our medical professionals are certified and licensed to perform medical aesthetic procedures.
How do I prepare for a treatment?
Pre-treatment instructions will be provided during your consultation. In general, avoiding certain medications and skincare products may be necessary.
Is there any aftercare required?
Post-treatment care instructions will be given to you after your procedure to ensure optimal results and recovery.
What if I’m not satisfied with the results?
We strive to ensure our patients are satisfied with their outcomes. If you have any concerns, please reach out to our team, and we will work to address them.
FAQ - Shopping
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Payment details can be entered during checkout.
Is my payment information secure?
Yes, we prioritize the security of your payment information. Our website uses encrypted SSL technology to protect your data during transactions.
What is your return policy?
We offer a hassle-free return policy within a certain timeframe. You can find detailed information about our return policy on the “Returns” or “Refunds” page.
Do you offer customer support?
Yes, we have a dedicated customer support team available via email, phone, or live chat to address any questions or concerns you may have.
Can I change my shipping address after placing an order?
If your order has not been shipped yet, you may be able to change your shipping address. Please contact customer support for assistance
Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions. Check our website’s “Promotions” or “Deals” section for current offers.